Frequently Asked Questions

Walk-On’s Sports Bistreaux is your home away from home. Our restaurant and bar offer attention to detail and culinary excellence blended with service that pulls on our Louisiana roots, making you feel like family the moment you walk in. We pride ourselves in scratch-made dishes like fresh, never-frozen seafood, burgers, salads, some Cajun/Creole specialties to add a little spice and extensive beer taps and cocktail offerings. At Walk-On’s, we treat every community like it’s our homecourt - making friends and supporting our neighbors. Our love of the game means we’re always fun, never forced, and our doors are open to anyone.

To find a Walk-On’s Sports Bistreaux® near you, please visit our Locations page

Be more than a restaurant. We inspire a lifestyle that embraces the underdog mindset in all of us.

We build a culture that energizes and celebrates the Heart of a Walk-On.

2 Ravinia NE Dr., Suite 505
Atlanta, GA 30346

Our Story and company history can be found here. Other things like our award-winning recipes and trophy worthy internal functions, are proprietary to our company.

Please contact [email protected].

We’re rapidly expanding our footprint across the United States and are currently entertaining franchise and development opportunities. Please check out our Franchisee Journey for more information on how you can get involved with Walk-On’s Sports Bistreaux® Franchising.

Please send us an event request here.

We love the communities where we operate! If you have a community or donation request, please reach out to your local Walk-On’s Sports Bistreaux® here.

If you or someone you know would like to be a part of our amazing team, please fill out an application here.

You can contact us here.

We do have this information available. Please click here to learn more.

We accept Walk-On’s® Gift Cards, Cash, MasterCard, Visa, Discover, and American Express. (Accepted credit cards may vary depending on location)

You can purchase physical gift cards in our restaurants. You can purchase e-gift cards here.

All points and rewards earned before November 11, 2024 have expired.

You can join Walk-Ons rewards by completing registration on our mobile app or website. Existing members can sign in using their email address and password.

With any qualifying purchase online or in one of our locations, you earn 10 points for every $1 spent. Once you earn 1,000 points, you will unlock a reward for a Free Starter. Your reward can be redeemed with any subsequent purchase. The Free Starter reward is valid for 45 days once it is earned. Your points will reset after the reward is earned.

Points expire after 12 consecutive months of account inactivity. Inactivity means there have been no transactions in which you either earned or used points.

Yes! You will receive your birthday reward in your account on the 1st day of your birthday month as indicated in your profile. Birthday rewards expire at the end of your birthday month.

Delivery orders placed on third party apps are not eligible to receive points or redeem rewards. Don’t miss out on points and order through our app!

Only one reward may be redeemed per transaction.

On our website or mobile app, you can apply rewards at online checkout. Please ensure that the menu item being discounted is added to your cart before applying the reward. In one of our restaurants, let your server know that you have a reward available and that you’d like to redeem it. They will ask for your phone number to look up your account and apply your reward.

You can view your earned points and rewards in the Walk-On’s app or website by logging into your account.

Points cannot be earned on gift card purchases, catering orders, or third-party purchases. Other restrictions may apply.

You can receive points from a previous visit by scanning the QR code located at the bottom of your final (“closed”) receipt. To scan, open the Walk-On’s mobile app and navigate to the top left menu, tap Add Missing Points and scan the QR code.

To have your birth date updated by our team, please contact us at [email protected].

You can reset your password using the Forgot Password options on the sign-in page. 

On the app, if you are signed into your account, you can update your password by navigating to the top left menu, choosing Change Password. Make sure you save your new password before exiting. 

On the website, if you are signed into your account, you can update your password by navigating to your account Profile & Settings, and then click Password. Make sure you save your new password before exiting.

The maximum number of points you can earn on a single transaction is 1,700. This is inclusive of any points multiplier campaigns (2x, 3x Points etc.)

Our rewards program doesn't require a smartphone. Just click here to sign up or log in to use the rewards program online. Make sure you add a phone number to your account so you can provide it in-restaurant when ordering.

On the app, if you are signed into your account, you can update your profile by navigating to the top left menu, choosing Edit Account, and make any changes needed. Make sure you save your changes before exiting.

On the website, if you are signed into your account, you can update your profile by navigating to your account Profile & Settings. Make any changes and save before exiting.

You can sign in using your email and current password, or reset your password by selecting "Forgot Password" on the sign-in page. If you still experience issues, please reach out to us for assistance via [email protected].

To make your experience better, we use your location information to locate a Walk On’s location nearest to you to ensure your search is quick and easy.

Members earn points on all pre-tax sales and not the receipt total, which includes tax.

Let’s get in touch so we can help you out! Contact us at [email protected] with your question or issue.