Privacy Policy

Privacy Notice

This Privacy Notice (“Notice”) applies to personal data Walk-On’s Sports Bistreaux and Walk-On’s Enterprises LLC (collectively, “Walk-On’s,” “we,” “us,” or “our”) collects. This Notice also covers rights and choices related to your personal data.

Data We Collect

We collect data about you in different ways. For example, we collect data:

Directly from you. This includes when you order online, make an account to earn rewards, sign up to get our emails, or contact us.

Automatically. This includes through cookies, server logs, and other tools on our website or apps.

From other sources. These can include our affiliates, vendors, social media, publicly available sources, and other companies, including in the context of job applications.

The following are a few examples of our collection and use of data:

Context	Types of Personal data	Primary Purpose
Account Registration	We collect your name and contact information when you make an account. We also collect data on the actions that you perform while logged in.	We provide account related functionalities to users. Accounts can offer easy checkout, saved preferences, and purchase history.
Your Use of Our Website	We use technology (e.g., a cookie or a pixel) to learn how you engage with our websites. This may include which links you click or what you type into our online forms. We may also track your IP address, the website that referred you to us, and data about your device.	We use technology to better our website. We also use it to understand how you interact with our websites, gather analytics, improve our websites, and learn your preferences. We may also use this data to help detect and prevent fraud. Where required by law, we base the use of technologies upon consent.
Technology on Our Website for Targeted Advertising	We may let third parties place tracking technology on our websites (e.g., a cookie or a pixel). The third party might also collect data over time and across other websites. Among other things, they may use this data to serve ads tailored to your interests, which may include ads about our products or services.	Where required by law, we base the use of third-party tracking technologies upon consent.
Demographics	We collect personal data, such as your age or your region as part of our rewards program.	We improve our understanding of our users and can tailor services to you by collecting this information.
Distance	When you use one of our apps, we collect your location from GPS, Wi-Fi, and/or cellular technology in your device. This lets us determine your location and your distance from one of our restaurants.	We improve our understanding our users and provide tailored services by collecting this information. In some contexts, our use is based upon your consent to share geo location data with us, which allows us to provide you with location-based services.
Email Interactions	If you receive email from us, we use tools to capture when you open our message, click on links or banners in it, or make purchases after receiving an email.	We can improve our understanding how you engage with our messages.
Job Applicants	If you apply for a job, we collect information needed to process your application. This may include your social security number. Providing this information is required for employment.	In some contexts, we are required by law to collect data about applicants. We also have a legitimate interest in using data to evaluate your application or consider you for other positions.
Feedback/Support	If you provide feedback or contact us for support, we collect your name and email, as well as other content that you share to reply.	We improve our services by receiving and acting upon feedback.
Mailing List	When you sign up for our mailing lists, we collect your email and/or postal address.	We want to share information about our products and services. Where required by law we will ask for your consent before communicating with you.
Mobile Devices	We collect information your device broadcasts when you visit our website or one of our stores.	We can improve our services by identifying unique visitors and understanding how users engage with us on their mobile device.
Order Placement	We collect your name, billing, delivery, and email addresses, phone number, and credit or debit card information when you place an order.	We use your information to provide products or services.
Payment Information	We process data related to payments via a third party service provider. We do not retain card numbers.	We process payments as a necessary part of our business and in order to complete the services you solicit.
Surveys	We collect data you share through surveys. If a survey is offered by a third-party service provider, the third party’s privacy notice applies to the collection, use, and disclosure of your data.	We serve you best by understanding your opinions.
Sweepstakes or contests	When you enter a sweepstakes or contest, we collect data about you such as your contact information.	We require this information to effectively operate the sweepstakes. In some contexts, we are also required by law to collect information about those that enter.

How We Use Data

We also use data to:

Identify you when you visit our sites or restaurants.

Complete transactions.

Improve or create services and products.

Streamline checkouts.

Conduct analytics.

Connect with you (e.g., addressing your requests, inquiries, issues, or feedback).

Market our products or services.

Market the products or services of our business partners.

Find and prevent malicious, deceptive, fraudulent, or illegal activity (e.g., activities that might harm the rights, property, or safety of our company, users, guests, employees, or others).

Find and prevent security incidents.

Enforce our policies and agreements.

Debug, find, and fix errors that impair our website and services.

Comply with legal or regulatory obligations.

Establish or exercise our rights and defend against legal claims.

Serve administrative purposes, and manage our relationships.

For other reasons with your consent.

To the extent we store and use deidentified personal data, we will not try to reidentify the information, except to test our deidentification methods.

How We Share Data

In addition to the specific situations discussed elsewhere in this Notice we may share personal data in the following situations:

Affiliates and Acquisitions. We may share data with our affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If a company acquires or enters negotiations to acquire, our company, business, or assets, we may share data with that company.

Other Disclosures without Your Consent. We may share data to cooperate with law enforcement, participate in a legal process, or for legal compliance. We may share your data to establish or exercise our rights, to defend against legal claims, to investigate, prevent, or act on possible illegal activities, threats to safety of person or property, or a violation of our policies. Your data may be shared to ship products to or provide services by a third-party agent.

Public. Some of our websites or apps may allow for comments or reviews in a public forum. If you post on these pages, what you share may be publicly available.

Co-Branded Promotions. We may offer contests, sweepstakes, or other promotions with third party partners. If you enter one that is sponsored by a third-party partner, the information that you give will be shared with us and them. Their use of your data is not governed by this Notice.

Service Providers. We may share your data with service providers. Service providers may help us to run our website, conduct surveys, provide technical support, process payments, fulfill orders, and more.

Professional Services. We may share personal data with our professional service providers, such as auditors or lawyers.

Other Disclosures with Your Consent. We may share your data with third parties when you consent or direct us to.

We do not “sell” your personal data for money.

Your Choices

Some jurisdictions give you a right to make the following choices about your personal data:

Access. You may request access to your personal data or confirmation that we have data about you In certain limited cases, you may ask to receive access to your data in a portable, machine-readable form.

Change. Most of our websites allow you to change or delete your account profile. If our website does not permit you to update or correct certain information, you can reach us at the address below to request a change to your information. You may ask us to correct inaccurate or incomplete data. Note that we may keep historical data in our backup files as permitted by law.

Deletion. You may ask us to delete your personal data. If required by law, we will grant such a request, but note that in many cases, we must keep your personal data to comply with legal obligations, resolve disputes, enforce agreements, or for other business purposes.

Opt-out of Targeted Advertising. You may opt-out of online tracking based targeted advertising (e.g., cookies) via our Cookie Preference Center. Note that if you change browsers or devices, or if you clear your browser’s cache, you may need to click the link again to apply your preference. We recognize Global Privacy Control (GPC) signals enabled by customers on their browser or browser extension as valid opt-out requests where required by applicable law. Please note that your opt-out preference signal will be applied only to your current browser and device. For more information on GPC, visit Global Privacy Control. If there is a conflict between the GPC signal and a manual choice that you have made on our website regarding targeted advertising, we will honor your manual choice.

Objection to or Restriction of Certain Processing. In certain circumstances, you may object to the processing of your personal data, or ask that we restrict processing of your personal data. To do so, follow the instructions below.

Online Tracking. We do not recognize the “Do Not Track” signal.

Promotional Emails. You may choose to provide us with your email address to allow us to send newsletters, surveys, offers, or other promotional content, as well as targeted offers from third parties. You can stop receiving such emails by following the unsubscribe instructions at the bottom of those emails. If you choose not to receive such emails, we may still send you service-related communications.

Promotional Text Messages. If you get a text message from us that has promotional content, you can opt-out of future text messages by replying “STOP.”

Revocation Of Consent. Where we process your personal data based upon consent, you may revoke consent. Note, if you revoke consent for processing personal data, we may no longer be able to provide you some types of services.

Not all the rights above are absolute, and they do not apply in all circumstances. We may limit or deny some requests because the law permits or requires us to. We will not discriminate against individuals who exercise their privacy rights under applicable law.

Submitting Requests

You may exercise the above rights through our Contact Us form or by contacting us via the contact information below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.”

As required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the last order you placed through our delivery service, or the date of your last purchase from us. We may also ask you to share a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal data about you in our files.

How We Protect and Retain Data

No method of internet transmission or electronic storage is fully secure. While we use reasonable efforts to protect your personal data, we cannot guarantee its security. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.

Some of our websites permit you to make a password protected account. You are responsible for selecting a unique and complex password and keeping it confidential. You are responsible for any access to or use of your account by someone who has obtained your password, whether or not you approved of such access or use. Notify us of unauthorized use of your password or account immediately.

We keep your personal data for only as long as necessary to fulfil the purposes in this Notice unless a longer retention period is required or permitted by law. This includes the purposes of satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data. We also weigh the potential risk of harm from unauthorized use or disclosure of the data, the purposes for which we obtained the data and whether we can meet those purposes through other means, as well as applicable legal requirements.

Third-Party Applications/Websites

We may provide links to websites and other third-party content or services that we do not own or operate. We have no control over the privacy practices of websites or services we do not own. For details about such third parties’ privacy practices, see their privacy notices.

Changes To This Privacy Notice

We may change our Notice and privacy practices. New notices will be published on our website. If changes are material, the Notice that was in place when you submitted personal data to us will generally govern that data unless you consent to the new Notice. Our Notice shows a “last updated” date below, which is the date the current version was last substantively changed.

Contact Information

If you have questions, comments, or complaints on our privacy practices, or if you need to access this Notice in a different form due to a disability, please contact us. We will try to address your requests and provide you with additional privacy-related information.

Email: [email protected]

Mailing Address: 2 Ravinia Drive, Suite 505 Atlanta, GA 30346

Last Update: November 26, 2024